Glendale Motors, the Best in Ancaster Auto Repair

Recently took my GTI here for service. I love my car and I’m super picky about where I have work done, but I knew I needed major work done because she was throwing codes like she was the Oprah of codes 🤦‍♀️ and some of those codes were for the dreaded Turbo 😱. The quality of service was top tier! The shop is not only honest (I know hard to find!), but they’re also gentlemen. Their mechanics and techs will actually give your vehicle the love, attention, and respect it deserves.

Also, listen up ladies…. THIS IS THE SHOP!!! Not a single person was condescending or mansplainy (Yes, really! I am serious). It was absolutely phenomenal and impressive. People here are genuine and they will meet you where you are at knowledge wise so that you can make the best decision for yourself and your vehicle, without making you feel like you want to give side eye, or rip out your hair.

They also care about your wallet! No, genuinely they actually want you to keep money in your pocket (shocking I know!). They have a really great financial program in the event your needed repairs are more than you have on hand, because we all know codes are gonna get thrown the same week the mortgage and bills are due. Super convenient for avoiding ridiculous interest fees on credit cards. Pay it off in 6months and you pay no interest! Application process was quicker than the morning coffee drive thru line.

Honestly, just call them and book that work you know you’ve been grumbling about needing done. The prices are great in comparison to other shops I’ve been to and the high quality work is something I haven’t seen since the early 2000’s.

This is where I’ll be taking my GTI from now on.

I had my car towed to Glendale on a Thursday night after hours. Andy at Glendale contacted me Friday with a plan to get problem understood and the fix started. We agreed to leave the car with them over the weekend. Monday came, they called me with the issue and a quote for the work which I agreed to. They completed the work on Monday, which included having a part delivered, before the end of the day under the quoted amount! Fantastic service, great communication, and I’m back on the road!

I’ve been using Glendale Motors since 1989, and I’ve always been very happy with their service. Glendale Auto is my go-to repair, tire, and oil service shop for both of my BMW X3s.

Their diagnostic, repair, and post-repair services have consistently been excellent. The staff are professional, knowledgeable, friendly, and always take the time to ensure the job is done properly.

I highly recommend Glendale Motors for all your automotive needs, especially if you own a European vehicle. Their expertise and customer service are outstanding.

I have had some very bad car experiences in ancaster lately and was hesitant to try somewhere new again. The staff were amazing over the phone, the website was easy to book, they accomodated me quickly and on a time frame that worked for me. There process of inspecting, then sending the results is great, showing you the good, future issues, and current issues with photo and descriptions. And all was done quickly, so the repairs could be done quick as well. Great communication. I am really happy with the price, and will come back for tires and any other needs!

Service Glendale is unbelievable. Had an unusual (for me) issue with a small project, came by the shop, was greeted with a willingness to help and within minutes, it was fixed. Amazing customer service, I will be returning with my vehicle next time. Thank you.

Great place for all of your automotive needs!! Always do a great job and have very good customer service. Plus getting a free carwash everytime you get work done is a nice bonus

Your tech (Peter) repaired a coolant leak and an air conditioner problem. He diagnosed a somewhat difficult-to-solve issue and the result is my A/C works just like new. Great work.

I have always found the people and service excellent and wait times are good. I have found they go the extra distance to resolve any issue or problem. For example, today when my rear-view mirror fell off the windshield, they squeezed me in despite being fully booked.

I have been a customer here for many years. I have always had top tier service, fabulous pricing, fantastic work & have never felt disrespected or manipulated. If I need, everything is explained to me patiently and very well. Every single person that works at this shop has always been kind and has made me felt safe. I have never felt undermined or spoken to in anyway that has ever made me second guess my decision in heading into that shop. It’s clean, and the best mechanic shop I have ever been to. I will always recommend this to everyone in need of a trusted mechanic.

Whenever I am in need of service of any kind for my cute little car these guys and gals genuinely do their best and at times have bent over backwards for me and my schedule or needs. I have never been disappointed. I am actually delighted when I leave the shop. My car had recent work done and Mr Ben is the sweetest man alive and made my car feel brand new. She looks amazing I couldn’t be happier. I trust these guys 100%.

Ran into some issues wih my daughter's car on the side of the road in a pinch. Chatting with Kevin was the antithesis of dealing with most service people. Calmly gave us our options and offered to take a complimentary look to see what might be urgent. Ended up doing quite a bit of work and kept us informed via text the entire time. I know we can trust Doug and his team at Glendale to always put the client first and stand by their service. I challenge you to have a conversation with Kevin the next time you have an issue and take your car anywhere else!!

The vehicle went in with a few items to address. Following the initial inspection I was contacted and provided a detailed report with photos of issues they felt needed attention but wanted my input. Each item was explained and an itemized price given. There was no pressure, merely a professional opinion provided. After a short discussion, the extra work was approved and completed as promised. This pretty much summarizes my experience every time I bring our vehicles in.

Ordered 5 new tires for my travel trailer, getting it ready for our summer travel across North America, I took them off and brought them in one at a time, I feel things worked out well and I was treated fairly, I’d definitely return.

Only my 3rd visit but I feel very comfortable with the work and customer service. Kevin has gone "Above an Beyond" my expectations and I really like dealing with Glenale more so than any other dealer or mechanic I have dealt with in the past.

So long story short I'm an idiot and lost the minifuse for Bluetooth (also brake lights) from my car's console trying to reset its connection. Since I was effectively now stranded in the area, I popped in Glendale Motors to see if they had a spare. Andy at the counter went above and beyond to help and provided one at no charge, saving my son and I a long walk to the next auto repair shop. If that's the experience some random dude off the street gets I imagine their regular day to day service rocks as well.

My battery failed. I’m so glad I chose to go to Glendale straight away. They had the AGM battery needed in stock and within a very short time installed the replacement and I was on my way. I was most impressed by the exceptional service.

Thoroughly enjoyed our experience with Napa Glendale Autopro. The team there is very responsive and knowledgeable and went over and above what was expected. Definitely a great first impression and will be visiting them again for any of our automotive needs in the future.

Got the $100 wash card. Auto carwash closed due to extreme cold/maintenance. But they provided hand washes in the manual wash bays. The young man did a good job. Will refill card once depleted.

Very good experience. Very honest and reliable. The experience I have with them I will always going to come here now moving forward. Will also recommend to everyone.